Service & Maintenance
Comprehensive service support ensuring your fire and smoke curtains remain in reliable working order throughout their service life.
Ongoing Protection You Can Rely On
Fire curtains are life safety systems. While they may operate only rarely, when called upon they must perform perfectly. Regular maintenance ensures your systems remain ready.
FUEGUARD provides comprehensive service and maintenance programmes delivered by trained technicians who understand our products and the requirements of fire protection systems.
Whether you need a one-time inspection, ongoing maintenance contracts, or emergency repairs, our service team is ready to support your building's fire protection infrastructure.
Our Services
From preventive maintenance to emergency response, we keep your fire protection systems operational.
Preventive Inspections
Scheduled inspections to verify system condition, identify potential issues, and ensure continued compliance. Our technicians check mechanical components, electrical systems, fabric condition, and control interfaces against manufacturer specifications.
- Visual and functional inspection
- Deployment testing
- Control system verification
- Documented inspection reports
Repair Support
Prompt diagnosis and repair of any issues identified during inspections or reported by building management. We maintain stock of common replacement parts to minimise downtime.
- Motor and drive system repairs
- Fabric replacement
- Control panel diagnostics
- Component replacement
Annual Maintenance Contracts
Structured maintenance programmes providing scheduled inspections, priority response, and reporting. Annual contracts ensure consistent attention to your fire protection systems and help meet regulatory compliance requirements.
- Scheduled annual or bi-annual visits
- Priority emergency response
- Maintenance log documentation
- Compliance certification support
Emergency Servicing
Rapid response for urgent issues. When fire protection systems require immediate attention, our service team responds promptly to diagnose problems and restore system operation.
- Rapid response availability
- On-site diagnosis
- Temporary measures if needed
- Expedited parts procurement
Why Regular Maintenance Matters
Fire curtains may sit dormant for years, but they must work when needed.
Reliability
Regular testing and inspection ensures mechanical and electrical systems remain in working order, ready to deploy when required.
Compliance
Many jurisdictions require documented maintenance of fire protection systems. Regular servicing helps meet these requirements.
Longevity
Preventive maintenance extends system life by identifying and addressing issues before they cause failures or require major repairs.
Warranty Coverage Includes:
- Manufacturing defects in materials and workmanship
- Component failures under normal operation
- Motor and drive system issues
- Control system malfunctions
- Fabric defects (not wear)
- Technical support and diagnostics
Full warranty terms and conditions available on request. Warranty is subject to correct installation and operation per FUEGUARD specifications.
Schedule Service or Maintenance
Whether you need to schedule routine maintenance, report an issue, or discuss a service contract, our team is ready to help.
When contacting us for service, please have the following information available if possible:
- Building name and location
- Number and type of curtain systems
- Description of any issues observed
- Installation date or project reference (if known)
Service Contact
Emergency service available outside standard hours for contract customers.
Keep Your Systems Ready
Contact us to discuss service options, schedule an inspection, or set up an annual maintenance contract.
Request an Enquiry